Tag Archives: food processor

Cuisinart Recall

Recall

A couple of months ago Cuisinart issued a recall for a large number of food processor blades. These blades were riveted to their spindles and pieces could get into your food — ouch.

Having never problems with our food processor, we continued to use it (after inspecting it closely) — once, for Christmas turkey dressing/stuffing.

Cuisinart bladesBut after hearing about the recall, I immediately went to the Cuisinart website and filed for a replacement blade. I received a return email from Cuisinart:

“Thank you for checking your current food processor blade for the recall. On behalf of Cuisinart, please accept our apology for any inconvenience this may have caused you.

“Now that we have your contact information, Cuisinart will send you a free replacement blade. When you receive your replacement blade, use the packing materials that your replacement blade arrived in to safely dispose of your original blade.

“Please note that the other portions of the food processor, including the bowl, discs, housing base, and motor are not Cuisinart bladessubject to this recall and you can continue using them.”

Included in the email was a Service Notification number and a customer service number to call if I had any questions. I received this email on 12.13.16, better than a month and a half ago. Today — 2.3.17, I actually received the replacement blade in the mail.

The only difference I can see in the blades is that the new one does not use rivets to attach the blades to the spindle.

In each of the attached pictures the blade on the left is the original and the one on the right is its replacement.


Cuisinart blades